PERSONAL DATA THAT WE COLLECT
We can collect collect various kinds of personal data. We collect data either through yourself directly or this information is collected automatically depending on how you interact with our website.
You can decline all personal data but in order for us to provide you with an excellent service certain requirements are needed, for example at the checkout we need your address and payment details in order to complete an order.
The data we collect may include the following:
Your name and contact information.
Passwords and security information.
Payment data required to process payments.
Interaction data about your use of our websites.
Error reports, access logs and performance data.
HOW WE USE PERSONAL DATA
We use the data to fulfil your order, and to provide an excellent shopping experience on our websites and emails. In particular we use data to:
Process and fulfil orders placed on our website.
Provide customer support when you contact us.
Improve and develop our websites.
Market to you via email and targeted advertising campaigns.
Internal business reporting.
We only ever process your personal data with your consent.
REASONS WE SHARE PERSONAL DATA
We only share your information with third parties in the following circumstances:
When necessary to process your order for example, sharing your payment details with our payment service.
For marketing use we may send your information to our email provided MailChimp LTD.
HOW TO ACCESS & CONTROL YOUR PERSONAL DATA
The primary method of accessing and controlling the personal data we collected is via your account with us. You can at any time request that we delete this data in its entirety by contacting us.
In addition to this you can always opt out of any of our marketing communications at any time:
You can opt out of our email marketing campaigns by clicking the “unsubscribe” link at the bottom of any of our email campaigns.
If you cannot access or control certain personal data you believe we may have collected, you can always contact us. We will respond to requests to control your personal data within 30 days.
Remembering your preferred shipping country/currency.
Remembering which items you have added to your shopping cart.
Logging you into our website and keeping you logged in across pages.
To help us prevent fraud.
Gathering web analytics data to inform us how our visitors are interacting with our website/Apps.
Tracking affiliate program referrals.
Some of the cookies we use include:
mage-messages - Tracks error messages and other notifications that we may display while you are browsing our website; this ensures we do not present the same message or notification multiple times.
mage-translation-storage - Stores translated content when requested by the shopper.
mage-cache-storage-section-invalidation - Forces local storage of specific content sections that should be invalidated.
mage-cache-storage - Local storage of visitor-specific content that enables ecommerce functions.
store - Tracks the specific website / locale selected by the shopper.
section_data_ids - Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc.
private_content_version - Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server.
_ga - used by Google Analytics to distinguish users.
_gid - used by Google Analytics to distinguish users.
dtCookie - used by Dynatrace for technical session ID for PurePath correlation
dtLatC - used by Dynatrace to measure server latency for performance monitoring.
dtPC - used by Dynatrace to identify proper endpoints for beacon transmission; includes session ID for correlation.
dtSa - used by Dynatrace for intermediate store for page-spanning actions
rxVisitor - used by Dynatrace to correlate sessions by visitor ID.
rxvt - used by Dynatrace to track session timeout.
__zlcmid - used by Zopim to provide live chat functionality for customer service/sales purposes.
__exponea_etc__ - used by Exponea to track visitors.
Most web browsers will accept cookies automatically but allow you to delete or block them. If you choose to block our cookies, many of the features on this website will no longer work.