Updated: Oct 15, 2020
To all our customers,
We would like to begin by extending our thanks to each and every one of you for your continued support through these challenging times. It was in early March that we had to temporarily close our London home, but our online store has continued to thrive thanks to your purchases, and that is something we will forever be grateful for.
Looking ahead to brighter days and in line with the latest government guidance, we will be reopening DPUS on Monday 15th June. The health and safety of our customers and employees are of paramount importance to us, as such, we will be implementing a number of measures to ensure your shopping experience is as safe and stress-free as possible.
1 - We will be using signage within the store to help you maintain a safe distance when shopping for items.
2 - We will be providing hand sanitizer points, which we ask you to use as you enter and leave the shop.
3 - We will be enhancing our cleaning procedures to ensure the highest standards of hygiene throughout our store.
4 - In line with social distancing measures, we will be limiting the number of people allowed in the shop at any one moment. There will be a safely distanced queuing system in use outside the shop, should we reach our limit.
5 - We are advising customers to wear a mask whilst inside the shop.
6 - We will be offering twenty-minute slots for private shopping appointments, between the hours of 10.30am - 11.30am and 17.30pm - 18.30pm, for customers who do not wish to queue. Please email firstname.lastname@example.org to book an appointment.
7 - Our fitting rooms will be closed. However, we will be offering exchanges and full refunds within fourteen days, with proof of purchase.
As mentioned, we will be enacting these measures to ensure the safety and wellbeing of all of our customers and employees. There is no doubt that recent times have been incredibly challenging for us all as we continue to navigate through, but the reopening of our shop will stand out as a leading moment amidst all of this.
To all of our customers, we would like to say a massive thank you for your continued support. If safe and able to do so, then we would love to see you at our reopening on Monday 15th June.